We know that our thoughts can influence our immune system response. In light of the current situation I wanted to share this article.  One psychologist notes, “Fear influences how we react to media coverage of health hazards.” In times of anxiety, we tend to pay more attention to threat-related information, which drives up our anxiety...

Extract from the Gallup Engagement Index 2016/17 I would like to emphasize the consequence of employee engagement, and it seems that a lack of fun, according to the Gallup Engagement Index of 2016/17, is a factor that we should not ignore.

When we learn to recognise our emotional state and be aware of how that state effects us and others. AWARENESS When we learn to control and manage the effects of our emotional state before (re) acting. REGULATION When we have the ability to understand the emotional state of others and act accordingly, with compassion. EMPATHY...

What is happening when once engaged and motivated employees stop communicating, stop smiling and lose energy. There are many reasons for this behavioral change, and I hope you never experience any of them. But just in case you identify with one or more in this list: Loss of trust Lack of leadership predictability (Operational and...

The 4 Main Essentials of Communication: A wise man once stated, “Never take the words of others at face value.” This essential communication principle is one of the most crucial life teachings we can absorb. Sadly, many people only learn this after many years of broken relationships, hurt and disappointment. Miscommunication is the number one...

In September of 2019, I was humbled by my experience at SNOW Software in Barcelona after being asked to hold a workshop for a wonderful team of people who were from ten different countries, an awesome mix of cultures and diversity at its best. I was a little concerned whether or not everyone would understand...

Many business partners, friends and family are confronted with negativity at work and I am always interested in hearing their stories. There is often talk about not being appreciated or understood, and this of course automatically leads to frustration and demotivation. If we now take a moment to understand the impact on the employee and...

I come originally from the IT industry, working in different management and sales functions. I can’t remember how often I heard “yeah, we lost on price”! Often, the depth of relationship with different important customer stakeholders was called into question. Why? … Because it’s difficult to help someone to convince themselves of the quality of...